People & self - how you show up
Phase · Interpersonal MasteryWeek one is the interpersonal side of professional work - how you talk, how you listen, how you work with others, and how you manage yourself. Three skill modules covering eleven topics, taught with live scenarios and real practice. By Friday, learners are noticeably more confident and noticeably better company.
Skill Modules Covered- Effective CommunicationVerbal and written techniques: clear, concise, audience-appropriate
- Active ListeningTechniques for understanding and responding effectively to others
- Public SpeakingStrategies for overcoming nervousness and delivering confident presentations
- Feedback LoopsGiving constructive feedback and receiving it gracefully
- Building Trust & RapportFostering positive working relationships with colleagues
- Teamwork DynamicsUnderstanding different team roles and how to foster collaboration
- Conflict ResolutionStrategies for effective communication and finding win-win solutions
- Self-AwarenessUnderstanding your strengths, weaknesses, and personal triggers
- Empathy & Social SkillsRecognizing and responding to the emotions of others
- Stress ManagementMaintaining composure and managing pressure effectively
- Building ResilienceBouncing back from setbacks and maintaining a positive attitude